, APAC
303 views
Source: Pexels

Online shopping to ‘completely’ change brick-and-mortar shopping by 2030: report

Flagship stores will likely serve more like ‘car showrooms.’

Online shopping is poised to “completely” change the way customers shop in brick and mortar stores by 2030, GlobalData projected. 

In its Tech in 2030 – Thematic Research, GLobalData noted that stores will likely focus on improving customer experience through increased personalisation of products, and turning malls into “entertainment centres.”

“Personally, I find the most exciting development is the changes we will see in malls. Centers in the US, Canada, Dubai, and Finland have already started housing entertainment facilities such as ice rinks, cinemas, aquariums, exhibition halls, and theatres, but this will soon become a world-wide standard,” Shabnam Pervez (MBPsS), Thematic Intelligence Analyst at GlobalData, said. 

“No longer will you head to the mall only to shop. You will seek to be entertained first and foremost, then do some shopping on the side. The primary purpose of a mall as a destination shopping experience will be shared with entertainment. On some trips shoppers will seek to be entertained first and foremost with shopping becoming a secondary activity.”

Read more: Around 7 in 10 Southeast Asian consumers see online shopping as “integral” part of life

Moreover, online shopping will also in effect change how flagship stores function. Flagship stores will likely serve more as car showrooms, where products can be tried out and purchased for same-day delivery. 

“For flagship stores, we predict that they will increasingly resemble showrooms. Staff will act as brand ambassadors, offering their expert knowledge, demonstrating products in store and inviting customers to try them out, with the option of same-day delivery to their homes,” Pervez said. 

GlobalData also projected that augmented reality, artificial intelligence, robotics, and virtual reality will be prevalent in malls and high street stores in 2030.

 

Follow the link for more news on

K3Mart memadukan budaya Korea dan produk UMKM lokal dalam satu gerai

Convenience store itu menyediakan perbandingan produk impor dan produk lokal sebesar 50:50 di 30 outlet mereka.

Meningkatkan penelusuran dan efisiensi manajemen inventaris dengan barcode 2D GS1

Barcode 2D ini berfungsi sebagai penyimpanan data yang kompak.

The Coffee Bean & Tea Leaf menyeimbangkan kualitas dan kenyamanan melalui produk ritel

Mereka memperluas rangkaian produk termasuk berbagai kopi single-origin yang disesuaikan dengan preferensi pemanggangan yang berbeda.

KCG menguasai brand positioning untuk segmen premium di Indonesia

Mereka mengadopsi solusi berbasis teknologi terbaru untuk sukses mengelola 92 toko ritel di 20 kota di Indonesia.

Ini alasan brand-brand mewah meningkatkan investasi AI

Sektor ini telah menginvestasikan lebih dari $360 juta dalam AI selama tiga tahun terakhir.

Bacha Coffee menguasai retail kaya sensorik di Jakarta

Memadukan warisan dan kemewahan, Bacha Coffee Plaza Senayan menghadirkan pengalaman unik bagi pecinta kopi Indonesia.

Bagaimana WCT Malls meningkatkan penjualan tenant melalui pemasaran terarah

Melalui pemasaran terarah, mal ini meningkatkan penjualan tenant dan tingkat okupansi.

Langkah besar untuk GOPIZZA: 2.000 toko di akhir 2024

CEO GOPIZZA bertujuan menjadikan brand tersebut sebagai pizza terjangkau  dan terbaik dari Asia Tenggara ke seluruh dunia.

Peritel harus bersiap untuk ‘commerce tanpa batas’

Ahli dari KPMG memprediksi akhir dari perbedaan ritel online dan offline seiring dinamika keterlibatan konsumen.