E-commerce
How can retailers improve customer value and operations
Businesses must adopt a unified commerce strategy to meet consumer demand for seamless transactions driven by technology.
How can retailers improve customer value and operations
Businesses must adopt a unified commerce strategy to meet consumer demand for seamless transactions driven by technology.
Alibaba.com launches 'Alibaba Guaranteed' to boost global sourcing for SMEs
It offers products at fixed prices with shipping fees included, dispatch within 72 hours, and guaranteed delivery dates.
ZALORA launches AI-powered customer service chatbot in Southeast Asia
The chatbot can access personalised information on orders, deliveries, and returns.
How can retailers balance cross-border return fees and customer satisfaction?
In India, for instance, three in five consumers require free returns, posing a challenge for retailers.
How can brands maintain profitability in perma-discount era?
Value-centric strategies can boost customer satisfaction without constant markdowns.
Over 10k brands see over fivefold transaction surge in JD.com's 618 Grand Promotion
Major brands like Apple, Midea, Haier, and Xiaomi quickly surpassed the $14m mark in sales.
Rakuten achieves carbon neutrality across all subsidiaries
It implemented energy efficiency measures and adopting renewable energy across its subsidiaries.
How are Singaporean businesses adapting to cashless trends?
About 31% of consumers in Singapore do not carry wallets any more.
Philippine e-commerce market to surge by 19.6% in 2024
Increasing consumer preference for online shopping and robust internet penetration are driving this growth.
JD.com launches enhanced JD NOW on-demand retail service
It promises rapid delivery of premium products from over 500,000 stores to 2,300 locations in China.
63% of Japan's online transactions used payment cards in 2023
Credit and charge cards also held a 60.8% share.
Hong Kong retailers to accept digital yuan as e-CNY pilot expands
The e-CNY wallets are limited to cross-boundary payments and cannot be used for person-to-person transfers.
Shopee Malaysia introduces '15 Days Free Returns' program
Users can now return eligible items across all product categories for free within a 15-day guarantee period.
Thai retail innovates with new digital strategies
Thailand embraces advanced digital solutions to enhance retail experiences, setting a global standard for innovation.
Diving into digital platforms and young Filipino shopping habits
Kadence Philippines urges brands to prioritise seamless navigation, enhanced engagement, and sustainability efforts.
Are shipping times the dealbreaker in cross-border commerce?
Approximately 40% are willing to wait four to seven days for free international shipping.
Uber to acquire Delivery Hero’s foodpanda business in Taiwan for $950m
Foodpanda’s local consumers, merchants, and delivery partners will be smoothly integrated into Uber Eats.
Uber Technologies, Inc. has announced its...
Resource Center
Read Here
Advertise
Sign Up
Events
Oct
03
Event News
Event News
AI prompts fearless dive into corporate reinvention
![AI prompts fearless dive into corporate reinvention]()
Technology
Siam Piwat Group’s digital chief touts AI’s transformative power in boosting customer value, personalisation, and brand trust.
Siam Piwat Group’s digital chief touts AI’s transformative power in boosting customer value, personalisation, and brand trust.
Videos
Partner Sites
Events
Oct
03