APAC

Here’s why 57% of consumers deleted apps in 2022

Consumers are done with mindlessly browsing for hours.

Nearly 60% prefer humans over robots for customer service

Only 19% were comfortable talking to an automated bot.

Around 2 in 5 consumers expect in-person everyday activities: report

Brands should improve their operations to attract these customers.

Three in four shoppers tighten budgets amidst higher prices

Consumers will likely switch to e-commerce for better and cheaper deals.

Over 40% of consumers are not willing to pay extra for green products

This challenges retailers to close the prices of sustainable products to conventional brands.

In-game sales could climb by 23% in 2024: report

This comes as more consumers play immersive video games online.

Fraud Detection, Prevention Must Look Beyond Technology

Risk prevention executives cite a combination of strategy, cooperation, data, good customer service.

LVMH appoints new Louis Vuitton, Christian Dior Couture CEOs

Their appointment will be effective on 1 February.

Brown - Forman Japan leads female engagement with digital promotion

It promoted the brand through a collaboration with three of Japan’s most famous female bartenders.

BNPL regulations toughen debt prevention and financial literacy in APAC

The Philippines, Vietnam, and Indonesia are more vulnerable to the risks of credit products, Euromonitor International reported.

Partnering up for a recession-proof 2023 - a retailer’s guide

In 2021, retailers looked forward to 2022 as the light at the end of the COVID-19 tunnel. Now in 2023 you’re more likely to be greeting the new year with some uncertainty, resignation or even dread.

Around 6 in 10 AMEA consumers expect sustainability in online shopping

They are interested in sustainability as much as they are in delivery speed.

Have a holly jolly holiday!

Retail Asia will be back on 9 January 2023.