Digital banking

Digital banking adoption grows steadily with no major changes

Digital banking users are expected to reach 3.6 billion globally this year.

SG’s Maribank names ex-Trust Bank exec as new CEO

Natalia Goh takes over from Zheng Yudong, who will remain an advisor.

India rejects 2 applicants for a small finance bank licence

Two other applications remain under examination.

Did digital banks fail to disrupt?

Most became niche players, yet served their regulatory purpose, said McKinsey associate partner Hernán Gerson.

St. George Bank tops Australian banks in digital experience net satisfaction: study

Auswide Bank received a negative net satisfaction score for their range of digital products.

Rising interest rates births more challenges for Asia's digital banks

Few manage to break even, and those that do are back by conglomerates.

Retail bank sales fall as digital struggles to fill branch banking hole

Digital sales rose to a new record, but could not offset fall in branch sales.

30% of Singaporeans to have digital bank accounts by 2023

In 2022, the percentage of adults who have a digital bank account climbed to 21%.

Standard Chartered Hong Kong sees metaverse as future of banking

Banks can make use of AR/VR to offer more personalised services from the safety of clients' homes.

MAS unveils new measures against digital banking scams

Default transaction limit for online fund transfers must be set to S$5,000 or lower.

Malaysia’s new digital banks fated to remain niche in medium term

Regulatory limits and competition make it unlikely to break into the mainstream until 2026.

Enterprise Agility: How Digital Banks Can Stand Out from the Crowd

Although digital banks have captivated financial institutions and end-customers alike, the  concept often means different things to different people. 

Singapore launches new measures to bolster digital banking security

Banks are asked to remove links in emails and SMS sent to customers.

4 in 5 Singaporeans prefer online methods of banking: survey

Less than one in ten, or only 4%, concentrate their banking activities at the ATM.