Banking Technology

DBS enhances customer service touchpoints

It retrained over 500 employees and opened new roles including video biometrics specialists and live chat agents.

DBS enhances customer service touchpoints

It retrained over 500 employees and opened new roles including video biometrics specialists and live chat agents.

MAS complete cross-border payments in blockchain with Canada central bank

Project Ubin was linked to Canada's experimental domestic payment network, Project Jasper.

BancNet taps Mastercard and Vocalink to enhance payments technology in the Philippines

The use of Vocalink will extend InstaPay’s reach to include government and commercial payments.

RHB sets sights on one million mobile banking users by 2019 in mobile app launch

The bank also hopes to boost digital transaction volumes to over 80% by 2022.

Citi launches biometric authentication for APAC institutional clients

The solution eliminates the need for an app-based digital token.

Chart of the Week: AI business value for APAC banks to hit $98b by 2030

China, Japan, South Korea and Singapore will drive demand over the next 10 years.

New licensing rules may wipe out P2P lending in China

Stricter requirements may leave just 100 surviving players out of over 1,000.

Standard Chartered enhances corporate offering for digital collection

Straight2Bank Pay aims to simplify the collection process.

3 in 5 Singaporeans willing to share data for cheaper banking products

Users are willing to share data on their income, location and lifestyle habits.

700 banks to join Japan's nationwide smartphone payment service

It will launch in October which coincides with the October consumption tax hike.

KEB Hana kicks off mobile banking service in Vietnam

It will allow immediate cash wiring through a one-time passcode upon user's request.

Korean virtual banks succumb to net losses for two straight years

K Bank and Kakao Bank saw a combined net loss of $78m in 2018.

Payment apps make headway in cash-heavy Japan

Fintech firm PayPay is setting aside $91m of reward points to incentivise usage.

Malaysia targets web-only bank license rules by end-2019

The central bank had preliminary talks with internet-only bank operators overseas.

Hong Kong grants first batch of virtual banking licences

The licenses were awarded to Livi VB, SC Digital Solutions and ZhongAn Virtual Finance.